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complaint agains KOTAK MAHINDRA ULIP -mis-sold
Hi I bought a kotak Mahindra seemingly very lucrative ULIP policy (policy number 01371342 in 2008. I have been since then trying to get my money ( INR 50000) back from them. this ulip policy was mis sold to me with a heavy return and the total tenure to be for 3 years but actually it was 20 years.
I was sent my policy through some courier company and fouund it lying on the ground floor where as I used to live on the first floor. the policy was deliberately sent late and not handed over to a family member fearing that the customer may cancel when he finds the actual details of the policy.
I have been in touch with Kotak over the emails since feb 2009 but they initiall kept on delaying the responses and later on when the policy has lapsed they have stopped replying to the emails.
I also complained through IRDA but they seem to just forward my email to kotak and then they feel that their job is done.
I would request to use your resources and help me as I am tired or emailing them.
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